Nursing Informatics Officer
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This position provides strategic leadership to drive performance initiatives and strategies through Northern California Patient Care Services. They will report to the Regional Chief Nurse Executive and VP, Clinical Integration and work collaboratively with leaders across Northern California, Southern California and Program Office. This position provides leadership in the standardization and optimization of care delivery technology across 21 Northern California Medical Centers as well as collaborating with KP enterprise. Serves as the strategic liaison for health IT efforts representing nursing and patient care team needs. Combines knowledge of patient care, informatics concepts and change management to effectively address the information and knowledge needs of healthcare professionals and patients to promote safe, effective, and efficient use of health IT in clinical settings. Develops clinical systems strategies in collaboration with other senior nursing/clinical, medical informatics and operational leaders. Designs, develops, and implements appropriate service delivery in collaboration with IT leadership in defining, delivering, and improving services for the enterprise and its customers. Promotes advancement of clinical and business intelligence systems capable of reporting variables to evaluate patient outcomes and to support research and operational improvement across the continuum of care. Leverages operational experience in a care delivery setting to coordinate with national, regional, and local area executives to drive enterprise-wide organizational performance. Accelerates the dissemination of successful practices and provides recommendations for organizational alignment. Deliverables result in practical, significant, and measurable improvements in quality, service, and efficiency across the program.
Essential Responsibilities:
- Serves as the strategic liaison for health IT efforts representing nursing and patient care team needs.
- Serves as the accountable executive for administrative and clinical systems that impact nursing.
- Develops the nursing/clinical informatics strategies related to health IT procurement, implementation, maintenance, and optimization.
- Combines knowledge of patient care, information technology, and change management to effectively address the information and knowledge needs of patient care professionals to promote safe, effective, and efficient use of health IT in clinical settings.
- Acts as a change agent in the identification, development, planning, implementation, and value measurement of IT strategies to support quality patient care and professional practice.
- Incorporates nursing research and evidence-based nursing knowledge into nursing informatics practice.
- Maintains relationships with key business partners in order to leverage best practices, evaluate and promote emerging technologies, and distribute knowledge internally to inform plans and strategies.
- Works with clinical and IT leaders in evaluating the effectiveness of technologies and workflows that impact clinical users.
- Promotes advancement of clinical and business intelligence systems capable of reporting variables to evaluate patient outcomes and to support research and operational improvement across the continuum of care.
- Executes strategies to provide consistent operational and affordability practices across 21 Northern California medical centers, in collaboration with CNEs, and medical group leaders.
- Engages with nursing and other clinical leaders to develop and evaluate key technology care delivery initiatives. Creates value and increased program value using best-practice program management tools, methodologies, and analytical tools.
- Working with analytics partners, reviews, and evaluates analyses identifying the contributing factors of business value for programs and for Northern California.
- Develops strong relationships and strategic partnerships with subject matter experts and regional, service area and national leaders.
- Considers interdependencies across multiple programs or program work streams. Anticipates business issues and anticipate barriers to change. Devises plans to address barriers. Participates in enterprise prioritization of initiatives.
- Lead strategic and operational planning to achieve goals by fostering innovation and coordinating the evaluation, deployment, and management of current and future IT systems.
- Minimum of fifteen (15) years direct experience in the healthcare field, in a complex delivery system environment required.
- Minimum of eight (8) years of demonstrated progressively responsible experience in technical and leadership management in a wide range of IT or clinical disciplines.
- Bachelor’s Degree required
- Master’s degree required in one of the following: Masters in Business Administration, Masters in Information systems, Masters in Informatics, Masters in Nursing, or in a healthcare related field required
- Registered Nurse License (California) within 6 months of hire
- Demonstrated competencies in health system and workforce management, organizational change, and the ability to function effectively in a multi-facility, highly complex organization.
- Ability to influence people, make calculated decisions, drive consensus, and achieve results.
- Strong verbal and written communication skills. Demonstrated effective presentation skills.
- Demonstrated critical thinking, influencing, problem solving, and analytical skills required.
- Demonstrated collaborative leadership style which promotes and fosters teamwork to achieve results.
- Ability to travel as needed. Travel may be up to 50%. Deep knowledge of clinical documentation systems and nursing documentation requirements and best practices.
- Experienced in streamlining nursing documentation pathways/requirements.
- Highly skilled in the design, implementation, and sustainment of documentation systems, structures, and pathways that decrease nursing intensity and documentation burden.
- Highly skilled in building stakeholder engagement, creating consensus and conveying clinical needs to cross functional team.
- Extensive experience leading enterprise-wide clinical technology programs that impact clinical nursing and other clinical disciplines.
- Strong project and program management experience required.
- Significant experience with successful change management involving highly complex systems in a large and heavily matrixed healthcare environment.
- Strong background in requirements assessment and development.
- Experienced in the support and development of RFPs for clinical systems that impact nursing and care delivery.
- Substantive Clinical Operations experience required (e.g. oversight or management of clinical function in a health care delivery system) with clinical operations experience in a large heavily matrixed system preferred.
- Formal informatics training preferred
- ANCC Informatics Certification preferred
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest