Under general supervision, dispenses compounds, procures, stores and distributes pharmacy products, assists medical personnel and patients with drug information and identification, provides direction to pharmacy Interns and non-licensed personnel, performs other duties as required. Makes members/patients and their needs a primary focus of ones actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Builds rapport and cooperative relationship with members/patients. Considers how actions or plans will affect members; responds quickly to meet member/patient needs and resolves problems.

• This position, knows and complies with all Kaiser Permanente quality, safety, and emergency policies and procedures. Demonstrates quality and effectiveness in work habits and clinical practice in every interaction with patients, colleagues, providers, and leadership. Ensures patient safety in the preparation and provisioning of care related to but not limited to medications, procedures, infection prevention, fall prevention, including consistent use of two patient identifiers and procedural time outs. Reports safety hazards, accidents and incidents, and unsafe working conditions promptly.


• Dispenses, compounds, procures, stores, packages and distributes pharmacy products according to legal requirements, established policies and procedures and acceptable professional practices, documents responsibility by signing or initialing prescriptions, batch sheets or other forms according to established policies and procedures.


• Evaluated and resolves, according to established policies and procedures, potential drug therapy problems identified through any and all available sources, including any pharmacy information system.


• Provides direction to pharmacy Interns, pharmacy Technicians and other pharmacy personnel by making suggestions and answering questions, resolving professional and clerical problems, orienting new employees to assigned duties, training employees in new procedures and techniques and checking their work for errors and adherence to established policies and procedures, documents verification by signing or initialing prescriptions, batch sheets or other forms, temporarily substitutes for absent pharmacy personnel, as necessary.


• Interviews patients to obtain information regarding drug use, drug allergies and sensitivities, documents the information in the patients medical record or pharmacy information system, advises patient on significant precautions, proper drug therapy and administration, the use of related devices, and the coordination of drug therapy with diet, according to established policies and procedures.


• Confers with medical personnel concerning care and treatment of patients related clinical diagnosis, drug combinations and dosage forms, and other factors that might influence the course of treatment and the activity of the drugs, including drug identification, suggests changes in drug therapy and/or use, as appropriate.


• Maintains records of drugs and controlled substances as required by federal and state law. Maintains records pertinent to the purchase and control of narcotics and alcohol, following established procedures.


• Accepts the responsibility for resolving operational problems, in the absence of, or as assigned by, supervision, such as resolving professional problems related to the interpretation of prescriptions, drug furnishing irregularities, service complaints and technical problems such as equipment needs and drug procurement, etc., according to established policies and procedures.


• Check equipment used to prepare and dispense medications for proper functioning, report deficiencies to appropriate personnel.


• Maintains work area and equipment in an organized and clean condition, maintains a safe and efficient work environment.


• Established and maintains courteous and cooperative relations with the public, patients and other personnel.


• Keeps abreast of all current drug information as it relates to medicines, their uses, dosages and inherent side effects.