OR Scheduling Clerk G6
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Position Summary:
Responsible for surgery scheduling in perioperative settings. The OR Scheduling Clerk must be efficient and effectively use the resources surrounding operative events by accurate and timely scheduling of cases, personnel, and materials according to policies, procedures and guidelines. The OR Scheduling Clerk must review perioperative data to identify and gross inaccuracies and missing data elements.
Essential Duties and Responsibilities:
· Maximize operating room utilization by appropriately booking the right type of surgery cases by priority and length of time using case management software.
· Create, move, cancel, and reschedule cases for multiple service lines as needed; keep surgery schedule and wait list updated dally, adhering to the local turnaround policy and guidelines.
· Perform specific operating room scheduling functions using current computer systems and software.
· Manage/edit case depot as needed.
· Communicate changes to the appropriate personnel and other departments.
· Utilize protocols to determine and communicate proper patient prep, including utilizing appropriate systems to check patient record and coordinate necessary lab tests and Rx, inform of cost share obligations, identify/document any medication allergies and conduct screening questionnaires.
· Independently problem-solve issues and maintain detailed records and statistics. Submit monthly statistical reports on Excel.
· Provide assistance to surgical patients by coordinating their surgical dates; write letters to members concerning surgery issues as needed.
· Other duties as assigned.
Supervisory Responsibilities: N/A
Experience:
- 2 years Surgery Scheduling in either OR, or Clinic setting.
Education:
- High School Diploma or GED
Minimum Qualifications:
· Completion of basic anatomy/physiology class as it relates to surgical pre- and post-operative diagnoses and procedures or equivalent experience
· Completion of medical terminology class or equivalent experience (must pass medical terminology test)
· Knowledge of surgical supplies and equipment
· Demonstrates and communicates a service-oriented approach to all customers
· Basic PC skills (must pass PC skills test)
· Must have spreadsheet skills and word processing skills (Microsoft Word and Excel)
· Knowledge of office equipment (fax machine, copier, scanner)
· Ability to clearly speak, read, write and thoroughly understand English, as well as demonstrate strong non-verbal communication skills
· Ability to learn and willingness follow policies and procedures
Must be willing to work in a Labor Management Partnership environment.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
