Customer Service Assistant
Primary Location Honolulu, Hawaii
Worker Location Onsite
Job Number 1341313 Date posted 03/31/2025
Navigating the Hiring Process
We're here to support you!
Having trouble with your account or have questions on the hiring process?
Please visit the FAQ page on our website for assistance.
Need help with your computer and browser settings?
Please visit the Technical Information page for assistance or reach out to the web manager at kp-hires@kp.org.
Do you need a reasonable accommodation due to a disability?
A reasonable accommodation is any modification or adjustment that enables you to fully participate in completing the following:
- Online Submissions
- Pre-Hire Assessments
- Interview Process
Please submit your accommodation request and an HR Representative will contact you.
Description:
Performs variety of clerical and cashier duties pertaining to servicing gift shop customers and maintaining financial records of gift shop revenue.
Job Summary:
Performs variety of clerical and cashier duties pertaining to servicing gift shop customers and maintaining financial records of gift shop revenue.
Essential Responsibilities:
- Services customers. Maintains knowledge of merchandise. Locates replacement stock. Receives cash, check and credit cards for payment. Replenishes shelves as needed.
- Balances monies against register tape at end of day. Prepares deposit bag for bank. Enters daily revenue on monthly summary form. Processes summary forms for accounting department at month end. Transmits Visa/MasterCard data via automatic draft capture machine. Prepares register for opening. Ensures appropriate bills and change in safe.
- Orders over-the-counter (OTC) products from wholesalers, purchasers, and other vendors. Processes and reconciles invoices and related OTC documents.
- Gathers, computes and compiles statistical data regarding shop revenue for routine reports, inventory review, cost information and other studies.
- Operates standard office equipment. Operates OTC ordering software and equipment.
- Receives and checks-in new merchandise. Verifies accuracy and condition of items against invoices/packing slips. Reports discrepancies to manager.
- Provides volunteers with direction, support and monitoring as needed.
Basic Qualifications:
Experience
- Minimum three (3) months of cashier experience.
Education
- High School Diploma or General Education Development (GED) or equivalent related experience.
License, Certification, Registration
- N/A
Additional Requirements:
- Ability to operate cash register and calculator, give proper change, prepare bank deposits and resolve cash register errors.
- Demonstrated knowledge of and skill in customer service, oral communication, problem solving and teamwork.
Preferred Qualifications:
- Purchasing experience.
- Ability to work under minimal supervision.
- Post high school training in related field.
Primary Location: Hawaii,Honolulu,Moanalua Ancillary Building
Scheduled Weekly Hours: 20
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri, Sat
Working Hours Start: 08:45 AM
Working Hours End: 05:45 PM
Job Schedule: Part-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: NUE-HI-02|NUE|Non Union Employee
Job Level: Entry Level
Department: Moanalua Medical Center - Gift Shop - 1208
Pay Range: $18.31 - $23.69 / hour
Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital).
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
