Clinic Administration Manager
Primary Location Honolulu, Hawaii
Facility Moanalua Medical Offices
Job Number 1249404 Date posted 02/14/2024
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Description:
Designs, develops, implements, supervises, and evaluates administrative operations of assigned departments. Represents Kaiser Permanente in community. Assists in Health Plan activities. Provides member/patient services. Implements specific programs to increase membership and enhance fee-for-service revenue. Maintains open communications with Oahu counterparts and staff. Recommends and implements changes to continually enhance Quality-of-Service Program. Coordinates administrative assistance to physicians and supervisors. Supervises assigned staff.
Job Summary:
Designs, develops, implements, supervises, and evaluates administrative operations of assigned departments. Represents Kaiser Permanente in community. Assists in Health Plan activities. Provides member/patient services. Implements specific programs to increase membership and enhance fee-for-service revenue. Maintains open communications with Oahu counterparts and staff. Recommends and implements changes to continually enhance Quality-of-Service Program. Coordinates administrative assistance to physicians and supervisors. Supervises assigned staff.
Essential Responsibilities:
- Collaborates with Clinic Chief and area leadership to ensure high-quality and efficient clinical and non-clinical services.
- Provides leadership in assessing customer needs and satisfaction levels. Leads and facilitates continuous improvements to ensure customer service and efficiency.
- Designs, develops and implements plans/projects to improve operational efficiency, effectiveness and quality of care. Monitors and reports status and progress to supervisor.
- Designs, develops and implements programs supporting recruitment, retention and development of staff. Fosters positive environment for staff growth, development and teamwork.
- Delegates responsibility to appropriate staff. Coaches and develops staff. Creates opportunities for improvement in areas of weakness.
- Provides cost-effective functioning of operations at each facility. Applies sound fiscal management practice and efficient organization/utilization of staff and material resources. Ensures continuous cost structure improvements.
- Ensures safe, attractive patient care facilities. Ensures compliance with regulatory requirements. Participates in planning process for facilities maintenance and development.
- Establishes collaborative relationship with regional departments to support decisions beneficial to facility and valuable to customers. Facilitates collaborative approach toward improvement and problem resolution.
- Facilitates cross-functional activities to improve total performance.
- Serves on regional committees, task forces and teams as assigned.
- Hires, trains, supervises, counsels, disciplines, and terminates assigned staff as appropriate.
- Communicates goals, objectives, accountabilities, priorities, and authority parameters to assigned staff.
Basic Qualifications:
Experience
- Minimum two (2) years of management experience.
- Minimum five (5) years of business operations experience.
- Demonstrated experience in short and long-range planning.
Education
- Bachelors degree in business administration, public health, or related field OR four (4) years of experience in a directly related field.
License, Certification, Registration
- N/A
Additional Requirements:
- Demonstrated knowledge of and skill in customer service, interpersonal relations, oral communication, written communication, team building, teamwork, problem solving, and quality management.
Preferred Qualifications:
- Management experience in a healthcare setting.
- Masters degree in business administration, public health, or related field OR six (6) years of experience in a directly related field.
Primary Location: Hawaii,Honolulu,Moanalua Medical Offices
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Employee Status: Regular
Employee Group/Union Affiliation: NUE-HI-01|NUE|Non Union Employee
Job Level: Manager with Direct Reports
Department: Moanalua Medical Center - Med Ofc-Clinc Adm-Speclty Care - 1208
Pay Range: $111000 - $143550 / year
The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: Yes, 10 % of the Time
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
