Manager Regional Pharmacy Services - Home Infusion
Downey, CaliforniaAs part of the pharmacy team with Kaiser Permanente, you’ll learn and grow as you help make a difference in the lives of everyone in our communities. Whether you’re working with patients, partnering with physicians, or collaborating with colleagues, you’ll play a key role in an information-rich environment. One where your development will be supported and your skills will be challenged as you work at the top of your license. If you want to explore opportunities beyond your role, we provide a wide array of professional growth opportunities to help our pharmacy team advance their skills and careers. If you believe in the continued pursuit of excellence, there’s no better place to put your beliefs into practice.
- Job Type: Full-time
- Job Level: Manager with Direct Reports
- Travel: Yes, 50 % of the Time
- Pay Range: $191100 - $247280 / year
Success Profile
We’re looking for Pharmacy team members who possess the following traits.
- Collaborative
- Compassionate
- Flexible
- Multi-Tasker
- Team Player
- Results Driven
Benefits
We offer several benefits to our pharmacy team.
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Health Care Benefits
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Compensation
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Vacation, Holiday & Sick Leave
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Labor Management Partnership
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Work-Life Balance
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Healthy Workforce
Our Culture
As part of the Kaiser Permanente pharmacy team, you’ll collaborate with other team members and physicians to continually evolve and enhance patient care. You can also take advantage of our electronic medical record systems and our integrated technology platforms. It’s a unique opportunity to drive the future of care for all while leveraging your expertise to improve the total health of our members.
What Our People Are Saying
Alex
Outpatient Pharmacy Operations Manager
“I’ve felt real support every step of the way throughout my pharmacy career. I would not be the pharmacist I am today if I was not empowered to practice kindness and compassion, and be allowed to be me. I feel blessed to have been a part of this organization for the past 16 years.”
Osagie
Ambulatory Care Pharmacy Supervisor
“I have had multiple growth opportunities at Kaiser Permanente. I started as a Summer Youth intern, then I worked as an Apothecary Circle intern. After that, I received two years of pharmacy residency training here. I’ve always been supported with substantial resources like tuition reimbursement, business resource groups, as well as coaching and mentorship programs.”
Porsha
Director, Inpatient Pharmacy Services
“I chose Kaiser Permanente because of its presence in our communities. We acknowledge, support, cultivate, and nourish the body, soul, and spirit of each patient, employee, and community member. I wanted to be a part of such a phenomenal organization.”
Robert
Manager, Mail Order Call Center
“They encouraged me to work outside of my comfort zone. Now, I’m on a career path I would have never expected. I enjoyed my pathway to get here and it’s been a challenge. It really helped me grow as a person and as an employee. Kaiser Permanente supported me to be the manager I am today.”
Georgina
Project Manager
“I joined Kaiser Permanente as a young mother with a family. I knew this was a stable company with great pay and benefits, and many opportunities to grow. I’ve always experienced flexibility and growth and we’re encouraged to serve our communities and to have a work-life balance.”
Michelle
Pharmacy Clerk
“When you join Kaiser Permanente, you have access to a wealth of experience in the health care industry. You’ll learn about more than medications. You’ll gain experience in customer service, data entry, and other valuable areas. I enjoy supporting our pharmacists and ensuring my patients receive the medications they need.”
Manager Regional Pharmacy Services - Home Infusion
Primary Location Downey, California
Worker Location Remote
Job Number 1286099 Date posted 08/14/2024
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Description:
Job Summary:
Manages and directs a centralized pharmacy service or department. Responsible for a complex, extended-hour operation with a scope of service that encompasses an entire region or sub-region. Ensures high quality output and efficient operation of the department. Ensures compliance with Federal and State laws and regulations, Statewide Pharmacy Operations objectives, policies, and procedures. Evaluates, plans, presents, and implements innovations and expansions of central services to accomplish Regional and Pharmacy Operations service and financial goals and expectations. Provides leadership to subordinate managers and staff. Assists with the development and implementation of strategic initiatives. No online dispensing duty. Directs and leads the management and staff of a centralized pharmacy service(s). Staff may be in a central location or hybrid remote. Performs other duties as required.
Essential Responsibilities:
- Assists with the development and implementation of California Statewide pharmacy strategic initiatives which are designed to enhance quality, improve member service, and enhance cost effectiveness.
- Provides leadership and direction to Pharmacy Managers and staff in assigned centralized pharmacy location(s). Staff may be in a central location or hybrid remote.
- Responsible for locations pharmacy services, business expansion, performance measurements, quality reporting, and regulatory compliance with Federal and State laws, regulations, standards, TJC, O.S.H.A., SBOP, Statewide & Departmental policies and procedures.
- Accountable for locations pharmacy quality, service, and fiscal outcomes. Leads design, implementation, and evaluation of systems, processes, and methods designed to increase quality, improve service, and enhance cost effectiveness.
- Strategically develops service initiatives to meet the demands of future pharmacy growth.
- Identifies and implements opportunities to leverage location resources to support the Region and Service Areas.
- Provides oversight for personnel management activities (e.g., recruits, hires, trains and evaluates, and/or takes corrective action for subordinate exempt and hourly personnel).
- Develops team members as part of strategic workforce and succession planning. Serves as the locations pharmacy leadership point of contact by developing strong collaborative relationships with the Pharmacy, Health Plan and/or Medical Group Leadership from the Region/Service Area/Medical Center/Medical Offices to achieve Regional, Service Area and Medical Center goals.
- Plans, implements, evaluates, adjusts as necessary quality assurance standards, systems, and processes, and ensures that quality assurance is inherent in all aspects of operations.
- Oversees and directs the operation of any department equipment, including the provision of preventive maintenance and all other engineering activities related to equipment and technology used in the department.
- Communicates regularly with subordinate managers.
- Develops a team of professionals who plan and implement departmental goals and objectives.
- Provides leadership in the development and implementation of capital and operating budgets for location(s).
- Integrates assigned locations operations and business plans with the CA Statewide Pharmacy Services Business Plan.
- Accountable for consistency and continuity in the location and transfer of best practices.
- Works in collaboration with providers, department heads, Pharmacy Managers, and Pharmacy Leadership to implement strategic programs.
- Develops and provides guidance on organizational and department policies and procedures.
- No online dispensing duties.
- Performs other duties as required.
Basic Qualifications:
Experience
- Minimum five (5) years of previous pharmacy supervisory experience.
- Minimum three (3) years supervisory/management experience in an integrated delivery system or healthcare network comprised of multiple sites/facilities.
Education
- Degree in Pharmacy required.
License, Certification, Registration
- Pharmacist License (California)
Additional Requirements:
- Must possess the ability to lead and manage professionals and others through influence and collaboration in single and/or multiple pharmacies.
- Demonstrated ability to provide leadership to and work with a professional team.
- Must possess the advanced communication skills necessary to be the administrative point-of-contact for leadership and work collaboratively with and lead multi-disciplinary teams.
- Ability to demonstrate and apply knowledge of contemporary outpatient pharmacy operations principles and standards, including clinical, professional, legal, business, and public relations aspects.
- Must have a working knowledge of applicable Federal and State pharmacy regulations, and T.J.C. and O.S.H.A. Requirements.
- Ability to extract pertinent information from patients, or other sources, to apply to the patients medical management plan.
- Demonstrated abilities and skills in pharmacy business management, customer problem-resolution, leadership, and supervision.
- Must possess self-initiative, innovative and collaborative skills.
- Ability to demonstrate proficiency in oral and written English-speaking communication skills.
- Must pass background check.
- When the provision of pharmaceutical services or products requires licensure in states other than California, the Manager of Regional Pharmacy Services must maintain a current and valid license in all required states. Upon initially assuming the position the Manager of Regional Pharmacy Services will have 90 days to obtain all required licenses. On an exception basis, the 90-day deadline may be extended upon approval of management.
- Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
- Pharm. D. Preferred.
- Courses completed in pharmacy business management or related subjects preferred.
Primary Location: California,Downey,Downey Boeing - Independence Park
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 09:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Remote
Employee Status: Regular
Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee
Job Level: Manager with Direct Reports
Department: Independence Park - Area Phcy Admin - APD - 0801
Pay Range: $191100 - $247280 / year
Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: Yes, 50 % of the Time
Remote: Work location is the remote workplace (from home) within KP authorized states.
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.
Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
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